Introduction: By making a “booking” with Midland Karting Ltd in law this will constitute a contract for us to deliver the agreed services to you, the customer, on the time and date and for the price agreed, and for you to take delivery of and pay for the services as agreed – both parties to comply with the terms and conditions. Please read the following terms and conditions thoroughly before finalising your booking with us.
*It is the sole responsibility of the person making this booking to communicate these Terms and Conditions to all other participants.
Booking: A non-refundable deposit is required to secure the event by the given due date.
Final balance: To be paid on arrival at Midland Karting Ltd on the day of the event. Corporate events can be invoiced in advance and full payment or required deposit is due 7 days after receiving the invoice.
Payment: Payment can be made by cash, cheque, debit/credit card (subject to 2% surcharge) or in advance via BACS.
Change of participant numbers: Midland Karting Ltd understands driver numbers may change from the time of booking. When increasing participant numbers, inform us as soon as possible, whilst we cannot guarantee spaces available, we will try to accommodate this change.
Change of date or time: Once a booking has been made and deposit paid any changes requested will be entirely at the discretion of Midland Karting Ltd.
Late arrival: Drivers must arrive at the given start time as events cannot be extended.
Refunds/Cancellations: Once Midland Karting Ltd has received payment of a deposit and final balance, all monies including pre-paid vouchers are non-refundable. Should the party reduce in numbers following payment of the deposit, the deposit will be forfeited for those members of the party not attending.
Should the party number fall to less than the minimum group size for that event, for example a Grand Prix, Midland Karting Ltd reserve the right to offer a substitute event. If the party or any participant decides not to partake in any part of the activities or events for any reason on the day, Midland Karting Ltd will give no refund.
Midland Karting Ltd may cancel any activity or event, for example if technical difficulties/ (severe weather conditions) make an event unsafe. Midland Karting Ltd reserves the right to discontinue an activity at its own discretion and should a suitable alternative be unavailable the customer shall be entitled to a full refund. Any refunds will be payable to the person who made the booking and in the event of a credit card payment, will be refunded directly to the credit card used to purchase the event. The customer shall not receive a refund if the event does not take place because of national war, prohibitive government regulation or anything else beyond the reasonable control of Midland Karting Ltd.
Pricing: The price stated is in pounds sterling and subject to VAT unless specified otherwise. We reserve the right to change the price of activities prior to receipt of your deposit. Price increases will not be added to any confirmed bookings or prepaid vouchers.
Adverse Weather Conditions: Our activities are offered subject to availability and weather conditions. We can operate under most weather conditions. Extreme weather conditions however may render an event unsafe for participants or staff members. If an activity has to be postponed due to weather or safety reasons, the activity will be rescheduled on a mutually convenient date. Midland Karting Ltd do not accept any responsibility for any inconvenience or expenses incurred as a result of this occurrence nor the inability of the participants to travel to our venue on the agreed date & time.
Activities/Events: Every effort has been made to describe the activities accurately on our website and literature. However some changes may occur from time to time. All times listed are approximate and may vary. In addition to the time allocated for your activity or event on the track (prices are based on allocated track-time) additional time on site will be needed for registration, the compulsory video safety briefing and changing into and out of safety wear – customers should therefore plan accordingly.
In the event of a mechanical breakdown we will make every effort to repair the equipment as quickly as possible. Customers must be aware that there may be occasions where repairs may not be resolvable on the day but every effort will be made to offer alternative equipment within the activity, however due to the nature of motorsport this cannot always be guaranteed. Equipment damaged by participants actions, even if done accidentally, will not be replaced. For safety reasons, this will normally result in the curtailment of the event for that participant. Appropriate action shall be taken if it is believed by Midland Karting Ltd Management that damage was done maliciously.
Restrictions: All activities are provided subject to any restrictions stated on the website or via other information provided, for example the driver’s health condition, age or size. A failure to comply with such a restriction will prevent the participant from undertaking the activity and in such circumstances Midland Karting Ltd is under no duty to provide an alternative activity or a refund.
Age limit: All participants must be at least 8 years of age and will be required to confirm this on the disclaimer form by a parent/guardian responsible for the child. Please note that the participant must provide a proof of their age if requested to do so.
All under 18 year olds must be accompanied by an adult who must sign the disclaimer form to give their permission for them to drive.
Safety: A compulsory safety briefing will be held at the beginning of each event. All participants must attend the safety briefing. Failure to do so will mean that the participant will not be allowed to partake in the activity and no refund will be given. All safety equipment, helmets, gloves and overalls will be supplied for each driver. Participants must wear sensible/own footwear and clothing suitable for the weather conditions and activities provided. Suitable footwear including but not limited to walking boots, boots or trainers.( High heeled footwear, open toe footwear, and shoes with no tread on the sole and sandals are not suitable). Participants who bring their own helmets do so at their own risk and subject to our approval. Helmets must have visors or separate eye protection.
Behaviour: Participants are required to operate the vehicles safely and behave in a manner that does not put themselves or others, including staff members at risk. Verbal abuse and threatening behaviour
towards members of staff or other members of the public will not be tolerated and will be asked to leave the premises. Midland Karting Ltd reserves the right to withdraw any participant in the Party and/or cancel an activity or event should any participant’s behaviour cause concern for the safety of others or staff. Any participant driving dangerously or in any way deemed to be causing unnecessary damage to karts or property will be withdrawn from the activity. No refund will be given. Any participant, who behaves in a way that affects the delivery of any activities or enjoyment of others anywhere within the premises, may be asked to leave the premises and will forfeit any right to a refund whether or not the activities have been completed and will be liable for any compensation sought from Midland Karting Ltd or any other parties concerned.
Fitness & Medical issues: Participants, who have an illness, are pregnant or other condition that may be affected by physical exertion or kart driving are advised not to participate. If they do so it is at their own risk. Midland Karting Ltd advises anyone concerned about their health in relation to our activities or events to seek appropriate medical advice before booking. All participants and guests use the facilities and equipment at their own risk. Any participant or guest, who suffers an accident on Midland Karting Ltd premises, must report the accident immediately to a Midland Karting Ltd member of staff or if they subsequently require hospital treatment. Midland Karting Ltd is required to report to HSE if “…a Member of the public – is taken directly to hospital.”
Drugs and Alcohol: Participants must not be under the influence of drugs or alcohol before or during an activity or event. This will always result in the participant being excluded from the activities and monies paid will be non refundable.
Disclaimers: A disclaimer must be completed in full and signed for the activities offered. Anyone refusing to complete and sign the disclaimer will not be allowed to participate in the activity in question. Kart driving contains an element of risk for which Midland Karting Ltd accept no responsibility whatsoever for injuries or loss incurred by participants or spectators. By booking with Midland Karting Ltd participants understand that there is an element of risk of injury.
All under 18 year olds must be accompanied by an adult who must sign the disclaimer form to give their permission for them to drive. An adult is not however required to drive with the child on the track.
Parking: Free parking is provided by Midland Karting Ltd. All vehicles left in the Midland Karting Ltd car park and their contents in them or on them, are left at the owner’s risk.
Personal possessions: All personal possessions remain the responsibility of participants and guests at all times. Midland Karting Ltd accepts no responsibility for any damaged, lost or stolen items on the premises.
Prepaid Vouchers: Midland Karting Ltd accepts pre-paid vouchers purchased from ourselves and from voucher/discount organisations such as Groupon, Living Social or Wowcher as a result of a promotional offer done by ourselves.
Voucher Redemption Period: Unless otherwise stated on the voucher, pre-paid vouchers are valid for a period of twelve months from the date of issue. Failure to redeem within this period will result in the loss of the activity without refund.
Valid Vouchers: The recipient will not be permitted to commence the activity unless in possession of a valid voucher or code(s) relevant to the voucher. A voucher will be deemed invalid if: out of date, somebody other than the person specified wishes to undertake the activity (unless by prior agreement with us), or the activity specified does not correspond with the activity which the customer or recipient wishes to undertake.
Voucher Exchanges: The customer or recipient may exchange the voucher for another activity subject to the payment of any difference in price of the activity. The customer or recipient shall not be permitted to exchange the voucher if the activity time/date has been booked, without prior agreement with Midland Karting Ltd. The customer or recipient will not be allowed to exchange the voucher or be entitled to a refund in the event of losing the voucher.
Voucher Refunds and Cancellations: Customers are not able to cancel a Voucher once purchased from Midland Karting Ltd. Customers who purchased vouchers elsewhere, for example Groupon, etc. should contact the respective organisation. When a date and time has been booked to redeem a voucher all the terms and conditions stated earlier apply to that booking in the same way as a non-voucher booking. Midland Karting Ltd reserves the right to discontinue an activity at its own discretion and should a suitable alternative be unavailable the customer shall be entitled to a full refund from the organisation from which they purchased the voucher. Any refunds will be payable to the purchaser of the voucher and in the event of a credit card payment, will be refunded directly to the credit card used to purchase the experience. Vouchers cannot be exchanged for cash.
Insurance: Midland Karting Ltd has public liability insurance of £10 million.
Exclusion of liability: Midland Karting Ltd shall not be liable for the death or personal injury of the customer, participant or third party. Midland Karting Ltd shall have no liability for damage to property, consequential losses or expenses suffered, which includes but is not limited to loss of anticipated earnings, profits, goodwill, reputation, business receipts or contracts, losses or expenses resulting from third party claims.
Changes to terms: It is the intention of Midland Karting that all the terms of the contract between us are contained in these Terms and Conditions and associated documents issued by us. If you wish to rely upon any variation in these terms you should ensure that the variations are agreed in writing.
Complaints: Any complaints must be reported to Midland Karting Ltd at the earliest opportunity, and no later than 7 days after the incident causing complaint. We will try to resolve any issue as soon as possible.
Statutory Rights: Nothing in these terms and conditions will affect the customer’s statutory rights. These terms and conditions are subject to the law of England and Wales. All disputes shall be subject to the exclusive jurisdiction of the courts.